Under 1 hr
- • DNS record updates
- • Copy tweaks
- • Figma exports
- • Stripe link rotations
How It Works
A dedicated pod, a 2 hours response window, and a public rubric for what counts as a 1-day task. Here's the playbook.
Drop your task in Slack or the client portal. Title, description, done-when condition. No scope calls. No estimates requested.
Your pod lead reviews, classifies complexity (Class S–B), and confirms it's in progress — or flags it with options if it's too large.
Loom walkthrough included. One free revision. If it rolls past EOD for any reason, you're notified proactively — never left waiting.
We classify every task within 2 hours of submission. Here's the rubric your pod lead uses — published so there are no surprises.
Under 1 hr
1 – 3 hrs
3 – 6 hrs
Over 6 hrs
Anything one specialist can complete in under 6 hours. We classify tasks into four tiers (Class S through B). When you submit, your pod lead confirms the class within 2 hours and sets the delivery window. If it's too large, we tell you immediately — never silently.
Pick a 15-minute slot. We'll review your backlog, identify which tasks we can start tomorrow, and match you to the right plan. No decks. No pressure.
Onboarding fee waived for calls booked this week.